RESUME

CONTACT

[email protected]

870-918-9886
1216 West Wesson Street
El Dorado, AR 71730

Arkansas South Tourism

ARKANSAS SOUTH TOURISM

ArkSouth.org

Multi-County Tourism Platform for the State of Arkansas

  • Architected a multi-county WordPress platform using Formidable Forms as a structured data layer for events, locations, and tourism assets.
  • Designed scalable content models enabling non-technical contributors to submit and manage data consistently.
  • Implemented workflows that reduced manual updates and improved data accuracy across the platform.


SALONONETWENTYFOUR

SalonOneTwentyFour.com

Full-Service Salon Website

  • Developed and maintained a responsive WordPress site.
  • Balanced aesthetic design with functional stability, UI clarity, and usability.
  • WooCommerce
    (e-commerce)
  • BookingPress (scheduling)
  • WPForms
    (contact & intake) 

TENANTMATCH

TenantMatch.biz

Property Owner Association Platform

  • Designed and implemented a custom WordPress solution supporting property owners and tenant communication.
  • Integrated third-party tools including Cognito Forms and Google-based email automation.
  • Streamlined data collection and communication workflows.

WEBSITES

charleyhankins.com/websites

CHARLEY HANKINS

My experience helps make design teams faster, safer, more consistent, and less chaotic.

  • Web Platform & CMS Specialist with 20+ years supporting large, content-heavy websites, with a strong focus on UI consistency, applied, UX, and long-term maintainability in collaborative environments.
  • UI-focused design and applied UX, emphasizing clarity, accessibility, and predictable user workflows for public-facing and editor-facing systems.
  • Experienced in WordPress, CMS migrations, design system enforcement, accessibility-aware content publishing, and cross-department coordination.
  • Strong focus on long-term maintainability, documentation, and stabilizing complex web ecosystems.

    WEB PLATFORM AND TEAM EXPERIENCE
    January 2003 – Current Website Administrator South Arkansas College
    ● Serve as primary web platform specialist for a public higher-education institution, supporting multiple departments, content contributors, and stakeholders.
    ● Maintain and evolve a large, multi-department site, supporting distributed content editors while enforcing branding, accessibility, and structural consistency.
    ● Enforced site-wide UI patterns and content structures design patterns and content structures to maintain consistency across all pages.
  • Developed reusable CSS/HTML solutions to extend default CMS capabilities while preserving usability, accessibility, and update safety.
  • Served as escalation point for complex layout, publishing, and integration issues.
  • Directed the migration to a new CMS, redesigning pages to align with institutional branding and leverage platform capabilities.
  • Design and update homepage banners, graphics, and news features; capture and edit photography for marketing and homepage use.
  • Publish and maintain the Course Catalog, Academic Policy Manual, and event calendars.
  • Serve as liaison with the CMS provider; manage online forms via Jotform and Formstack.
  • Provide live chat support to students.

EARLIER EXPERIENCE
Owner / Web Design & Hosting – Hankins Development 2000–2003
Designed, hosted, and supported websites for local businesses, non-profits, and state agencies.
Sales Manager / Web Design Lead – Computer Support Group, Inc. 1990–2000
Founded and led the company’s web design department; managed client relationships and technical delivery.

TOOLS & PLATFORMS

  • Member, WordPress for Agencies Program
  • WordPress (CMS architecture, theming, plugins)
  • WooCommerce, Formidable Forms, WPAstra, WPForms, BookingPress
  • Custom CSS/HTML
  • Content migrations & CMS transitions
  • Accessibility-aware publishing
  • Documentation & content governance

EDUCATION

  • January 1988
  • Bachelor’s Degree | Religion
  • Ouachita Baptist University

CROSS-DISCIPLINARY & CREATIVE CONTRIBUTIONS

  • Founded ElDoradoUnderground.com to promote local live music and event networks
  • Produced original score for Showdown at Sunset, a Main Street El Dorado production
  • Contributed music to a regional commercial that earned a national advertising award

COMMUNITY INVOLVEMENT

  • Active member, South Arkansas Arts Center
  • 20+ years in theater, arts, and music production
  • Volunteer contributor to local creative initiatives and digital media projects

REFERENCES

References available upon request.

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